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Privacy and cookies


  • We are Ellgia LTD (referred to as “we”/”us”/”our”).
  • We are committed to protecting and respecting your privacy. This is the full privacy policy for the Ellgia website, (“ Website”).
  • By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information

  • We have access to your information. For the purpose of the Data Protection Act 1998, we are the data controller and our address. We own the data that we collect on the site.

  • For the purpose of the Data Protection Act 1998 (DPA) we are the data controller and our address is (Ellgia, Unit 7, Lancaster Way, Ely, Cambridgeshire, CB6 3NW)

    • your name;

    • your postcode;

    • your email address;

    • your telephone number, if you have submitted it to the Website;

    • the summary report that the Website has generated for you as part of your use of the Website.

  • We may use contractors to service the site. Where these contractors require access to personal information, we try to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to us, and will not use it except in line with this privacy notice.

  • We may have to disclose information about customers to our professional advisers to obtain professional advice.

  • Other than as set out above, we will not disclose your information to anyone else.

Location of data

  • The data that we collect from you is stored within the European Union.

Information we collect and use

  • We collect and process the following data about you:

    • Information that you provide by filling in forms on this Website. This includes information provided at the time of registering with us, asking questions or submitting comments to experts on the Website, and requesting information or further services.
    • We may also ask you for information when you enter a competition or promotion sponsored by us and if you report a problem with the Website.
    • If you contact us, we may keep a record of that correspondence.
    • If you complete a survey on the site, we may collect that and use it within our business.
    • Details of your visits to our site including traffic data, location data, weblogs and other communication data.

IP addresses

We may collect information about your computer, including your IP address, operating system and browser type. We use this for Website administration. This is statistical data about our users’ browsing actions and patterns, and does not identify you.

What are cookies?

Cookies are small text files which a website may place on your computer or device when you visit a site. Cookies are used by websites to recognise your device the next time you visit. Web beacons, pixels or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

We use cookies for a number of reasons, such as personalising content and ads, providing features and to analyse how our site is used.

Any queries or questions about our cookies or privacy policy should contact our Data Protection Officer at

At any point you have the right to request that we do not use your personal information for marketing purposes.

You can opt out of the use of cookies by following the guide for your specific browser. If you opt out of th euse of cookies you may not be able to use the full functionality of the website.

To remove cookies you can use these guides:
Interner Explorer –
Chrome –
Safari –
Firefox –

If your browser is not shown try using an online search engine to find a guide for the one you use.

Types of Cookies

Necessary Cookies
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Analytical Cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement Cookies
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookies from our site

Cookie Domain Type Desciption Duration
YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
5 months 27 days
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
3 months
Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
3 months
YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
2 years
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
1 day
Set by Google to distinguish users.
1 minute
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
2 years
Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category .
1 hour

How we use your data

  • We use data about you in the following ways:

    • To provide you with access to parts of our Website;
    • To allow you to use the facilities and services on the Website;
    • To contact you about your requests;
    • To use and analyse the information we collect so that we can administer, support, improve and develop our services;
    • To tell you about important changes or developments to the Website;
    • To produce statistics about our customers for our investors. This information is anonymous and does not identify any individual. We can use these statisitics to allow adverts to be targetted at certain types of customers.

Data and password security

  • The data that you provide us with is stored on our secure servers. We have security procedures in place to prevent unauthorised access.

  • Sending information on the internet is not completely secure. Although we use reasonable endeavours to protect your personal data, we cannot guarantee the security of the data transmitted to our site. Any transmission is at your own risk. Unless we have been negligent we are not liable for any loss arising from a breach of security.

Other websites

  • This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites apart from links to other companies owned and operated by Ellgia Recycling.

Changes to our privacy policy

  • We occasionally change this privacy policy or the summary policy. You should therefore look at the policies regularly. Where appropriate, any changes we may make to our privacy policy or summary policy in the future will notified to you by e-mail.


  • Questions, comments and requests regarding this privacy policy are welcomed, please fill in our online form.

  • Contact Ely Depot, Unit 7, Lancaster Way, Ely, Cambridgeshire CB6 3NW Tel: 01223 322799 E:

Want to find out more?

A dedicated member of our team is ready to help you.